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  Public Ticket #2688696
Events booking not working
Closed

Comments

  •  1
    Katharine Miller started the conversation

    I have set up booking of events via woocommerce checkout, connected each event to a woocommerce product.

    On the frontend booking page I cannot type in details (name/email/telephone) to allow to continue through to payment. The text boxes do not seem clickable or allow typing into them.  Page is https://www.dandgfitness.co.uk-booking-schedule/

    I have tried clearing browser cache, I have also tried Google, Edge and Firefox browsers. 

  • [deleted] replied

    Hi, Katharine!

    Thank you for choosing Amelia.

    As I can see you have some security settings on your booking page. Therefore, I couldn't test the booking form.

    Do you use any plugin for access management? If so, please deactivate it for some time and try to book an event again (it's better to use incognito mode for that)?

    Looking forward to hearing from you.