We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi Natalie,
There isn't any possibility for that in Amelia with its current built-in features, unfortunately.
Yes , there are those JS hooks and you can check if you can use one of those to achieve what you need, but we don't have examples for that, unfortunately, and our support doesn't cover such customizations.
We have this example only - for redirection to another page, using the hook beforeConfirmedBooking, that will be triggered when your customers confirm booking:
<script> window.beforeConfirmedBooking = function() { window.location.href = "https://www.google.com"; }; </script>The script is added to the page where you have your Amelia shortode.
You can check out the web hooks as well , if maybe this feature can help you achieve what you need https://wpamelia.com/web-hooks-settings/
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.