We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
The URL https://polyfill.io/v2/polyfill.js?features=Intl.%7Elocale.en&ver=5.6.1 is taking forever and doesnt load some times.
Thanks.
Hi Lauro,
We can't reproduce the issue on our end, the polyfill.io loads OK. That script is for InternetExplorer, we can probably send you some fix not to load that script (we would need to add an option for this in the database, as we can't remove it completely from the plugin), but please note that the script is necessary for Internet Explorer.
Looks good today.
Thank you!
Glad to see that, thank you for letting me know.
You are welcome!
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
Can i get the script also, i am also facing this issue
Hello Suresh,
I see you opened a new ticket regarding the issue that you have and my colleague has responded so you can check it out and continue solving the issue there.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.