As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay
  Public Ticket #2686486
Payment Presale Question
Closed

Comments

  • Will Hearn started the conversation

    Good morning,

    We have a community room that we allow local organizations to reserve and use free of charge whenever it is available. The only thing that we really require is their credit card/payment details in the event that damages occur while the room is in use.

    Does the Amelia plugin offer an option, either through itself or through Woocommerce integration, to "hold" credit card/payment details until the organization has finished using the room?

    Thank you for your assistance.

  • [deleted] replied

    Hi Will,

    Thank you for the kind inquiry.

    Amelia itself does not have an option of "holding" this type of information. However, as we are integrated with WooCommerce, you can check with their support if the payment methods on their end have this option available.