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  Public Ticket #2686429
Calendar not showing
Closed

Comments

  •  1
    Noelle Leahy started the conversation

    Hi there, The calendar will not show when I go to try and book an appointment on the URL https://www.synergycareers.ie/book-your-career-guidance-consultation/ Please see screenshot. I seem to be having a lot of problems with the plugin as you can see, I have raised quite a few tickets lately. Any idea what could be wrong? I'm not using any caching plugins at present so I can't see what could be wrong. I am using the Gutenberg editor.

  • [deleted] replied

    Hi, Noelle!

    I'm sorry you faced these issues. I'm sure together we will resolve them.

    Please make sure you set not only general Working hours in Amelia -> Settings -> Working hours but also for each Employee separately. For example:

    LUkPGxvBY3jG4e1yFEFtBBS21RbRu-9xoGp3wpsODaRydpBQsaR84gnwZX511iqd3JapSDfIoGDSfT1PJFybiGYWP54UV9vDFeQH4TJBOuxf0SRxp58Elk91Tk16GdhEPSPea834

    Looking forward to hearing from you.

  •   Noelle Leahy replied privately
  • [deleted] replied

    Hi again, Noelle!

    Thank you for the credentials.

    To be honest, I couldn't figure out what's wrong, everything seems to be set up correctly.

    I will forward your inquiry to my colleagues and get back to you once they check it.

    Best Regards.

  •  1
    Noelle Leahy replied

    Hi Liza, I'm so sorry, it appears I hid the calendar with css without realising!! I have removed that css now and the calendar is showing perfectly. I'm sorry and thanks for your help!

  • [deleted] replied

    Noelle,

    That's awesome! Thank you for letting me know.

    Hope everything will work flawlessly from now on.

    But if it doesn't, we are here to helpsmile.png

    Best Regards.