We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2686337
Extra services notification
Closed

Comments

  • Florian started the conversation

    If extra services are booked they will not appear in any notification mails.

    I tried out any listed shortcodes but none of them is correct.

  • [deleted] replied

    Hi, Florian!

    Thank you for your inquiry.

    Unfortunately, at the moment, we have a bug with Extras in email notifications, so they can't be added in there, but it will be fixed in our next update.

    Sorry for the inconvenience.

    We would be glad to answer any other questions you may have.