We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi
i was wondering if i could remove the maximum spots/capacity from the frontend when scheduling an event. As for us we have unlimited spots.
Thanks!
Hi, Hassan!
Unfortunately, there's no way to remove the maximum capacity from the back-end, so you still have to set it to a high number like 1000 for example.
However, the capacity can be hidden with a custom CSS on the front-end, and your customers won't see it while booking. For that, we will need the URL of the page with your events to find the right selectors.
Best Regards.
Hi,
Here is the link:
Nationale Farmacie Olympiade – Nationale Farmacie Olympiade (sg-host.com)
I could change the domain later on, so if you could explain me the steps as well so i could reproduce it later on!
Thanks
Hi, Hassan!
Sorry for the delayed response, we don't work on weekends.
To hide the capacity from events, please use this CSS on the page:
div.am-event-data > div.am-event-info > div:nth-child(2) > div { display: none !important; }Hope that will help.
Best Regards.
Thankyou! Do you maybe also have the code for hiding the free (event price ) as well? Also how can the language of the panel be changed to the dutch language?
Hi, Hassan!
Sorry for the delayed response.
I'm glad I could help.
We can provide you with CSS to hide all price tags. Unfortunately, "free" tags can't be hidden separately.
Amelia doesn't have its own language settings, it adjusts WP language. I believe it was already translated into Dutch before. At least, I see a .po file with Dutch code in the list of languages. But I'm not sure it's 100% correct since it was translated by our users and shared with us, and also after the latest updates, some strings might be missed. Please, check it by changing your WP language to Dutch. If you're not satisfied with the translation, we'll provide you with a guide on how to modify it with Loco Translate or POEDIT.
Best Regards.
Hi liza,
Sorry for the late response, indeed when i changed my WP language to dutch, the amelia language changed as well. Thanks!
Another question i had was if you guys had a guide for conifguring the notifications settings so emails are sent when an appointment is made. Currently i am using siteground as a host, is it possible to setup email notifications with this host?
Best regards,
Hi, Hassan!
Thank you for your feedback.
Please check the Email Notification setup guide here. Hope that will help.
If you require any further information, let me know.
Best Regards.