We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, my clients can buy a 3 coach sessions at once (let's say Product A). They pay Product A at once and then get (by email notification) a coupon that gives them 100% discount when booking coach session 2 and 3. To qualify for the discount they 'buy' Product A again and enter the coupon code. This works out fine.
But it only works after they have paid Product A for the first time. If they later again buy and pay for 3 coach sessions at once (Product A), they are not eligible to use the coupon after that. Probably this is because I have set the Maximum Use per Customer option to 2. But how can I then let customers buy 3 coach sessions at once again (Product A) where they again get 100% off the 2nd and 3rd time?
Thanks!
Hello Martin
Thank you for your purchase.
You are correct - since you set the limit per customer, they can only use this coupon twice - for sessions 2 and 3. So, if the customer purchases the Product A again, (s)he won't be able to use the coupon again.
If you're interested in upgrading your license to "Pro", we've included the Packages feature in Pro and Developer licenses, so you would be able to create a package, that includes all 3 appointments in it. You can set a custom price for the package, so it's not automatically multiplied by the price of Product A.
Please let me know if you're interested in this.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks for clarifing. I looked it up but I can not find any info about "Pro"?
That's one of the licenses we are selling.
It includes all features of Basic + Packages feature. It can also be used on 3 domains, where Basic can only be used on 1 domain. You can see the pricing on our pricing page.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables