As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hello,
I have Amelia on my site and have installed a cache that is not working (Litespeedcache): can you advise me of a cache plugin compatible with Amelia? thank you so much.
Hi, Emerence!
Thank you for choosing Amelia.
Yes, sure. Our team prefers W3 Total Cache, so you can also give it a try.
We would be glad to answer any other questions you may have.
I am using W3 Total Cache. For some reason, the Amelia booking page is not working with "W3 total cache" plugin enabled.
If it is disabled, the Amelia booking is working fine. Can you let me know what setting should be used?
Regards,
Hari
Hi, Hariharan!
We didn't face any issues related to W3 total cache before. But since we launched a new update, and maybe they made some changes as well, we can't tell for sure if they are compatible at the moment.
Please try to exclude the pages with Amelia from the W3 total cache settings.
Hope that will work.
Best Regards.