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  Public Ticket #2684165
Google Calendar integration failed. Unverified App
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  •  1
    Skyler started the conversation

    Ive tried multiple times to integrate Google Calendar and have not been successful. Google says the app is requesting access to sensitive info and requires me to submit a verification request. in my OAuth screen it says "Verification not required". I have not found any documentation discussing this matter. My domain is verified and i have followed your instructions exactly multiple times. A side note, i looked into Outlook Integration as a work around, not ideal, and found your documentation to be outdated once again. Please update your instructions. 

  •  8
    Tania Hiatt replied

    Hi Skyler,

    If it's any help to you, we have the same notification when using Google Calendar. We just continue through and it doesn't really seem to matter. 


  • [deleted] replied

    Hi, Skyler!

    Sorry for the delayed response.

    As Tania said, it is not really an error, you can just continue through.

    Basically, this is happening because the verification is not yet complete, and you simply need to click on “Advanced” and then on “Go to your-website (unsafe)“, and you will be redirected to the next screen where you need to allow Amelia to access the calendar.

    Selection_999545.png

    Once the Calendar is connected the Google button will change in color and offer an option to “Sign out from Google“, so you’ll know if the synchronization is working.

    Selection_999548.png


    Thank you for your "side note", we will take it into consideration.

    Best Regards.

  •  1
    Skyler replied

    Thanks for the reply. I did get it to work. So I did cancel my subscription and request a refund before you had responded. I would like to continue to use since i have not received my refund. any way you can cancel my refund request and continue my subscription?

  • [deleted] replied

    Hi, Skyler!

    I'm glad to know you resolved the issue. And that you change your mind regarding cancelling Amelia subscription.

    Please provide me with the email address that you used for the purchase/money refund request so I will be able to check the status of your request. You can post it as a private reply to this ticket.

    Looking forward to hearing from you.

  •   Skyler replied privately
  • [deleted] replied

    Skyler,

    I'll contact my colleague who manages Amelia subscriptions and get back to you later.

    Best Regards.

  • [deleted] replied

    Hi, Skyler!

    Your money refund request was cancelled.

    However, you will have to purchase a new subscription after this one expires (so, in a year) since you submitted the request.

    If you have any other questions, we'll gladly help you.

    Best Regards.