We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2684074
Location Required
Closed

Comments

  •  4
    Emmanuel Dodoo Cann started the conversation
    February 7, 2021 at 3:50pm

    Hello, please I want the location to be required but once the person clicks on continue, there is nothing to indicate that the location is required

  • [deleted] replied
    February 9, 2021 at 9:46am

    Hi, Emmanuel!

    Sorry for the delayed response.

    I'm not sure I understand your case 100%. 

    Do you mean you want the location to be a required custom field?

    If so, please make sure you connected this field to the particular services and events in Amelia -> Customize -> Custom fields and enabled the "Required" option:

    2788748281.png

    Best Regards.

  •  1
    kywong85 replied
    February 23, 2021 at 9:06am

    Hi, 

    I had same issue with this. How to make the location field as "required"? Thank you.

    2222516666.png


  • [deleted] replied
    February 23, 2021 at 9:19pm

    Hi, Kywong!

    Thank you for choosing Amelia.

    Unfortunately, at the moment it's not possible to make location selection mandatory. We are always looking for ideas on how to make Amelia better. So if you have a couple of minutes, please suggest this feature on our website.

    If location selection is crucial for your business, you can use a workaround: create buttons on the page (using a page builder), that your customers will have to click on in order to see a booking form. For example:

    LOCATION1; LOCATION2; LOCATION3

    Each of these buttons would lead to a different page with Amelia shortcode that will display only services on this particular location, for example:

    LOCATION1 -> url1 -> [ameliabooking location=1] or [ameliacatalog location=1] 

    Thus, your customers will have to select a location first, and then start the booking. 

    Hope that will help.

    Best Regards.