I've purchased and set up amelia, and integrated the google calender, - a few questions
1) I can't see exisitng appointments that are on the google calendar on the amelia backend calender in the dashboard, is that possible?
2) the google calendar displays the amelia booking, but it just names the title of the service, is it possible for the customer name/phone/cutom fields to also appear in google calendar?
Sorry for the delayed response, we don't work on weekends.
1. I'm afraid I have to disappoint you: Google integration doesn't work two ways equally. Appointments from Amelia can be shown in the Google calendar and if the time slot is busy in the Google calendar, it won't be available for booking in Amelia. But the busy slots from Google calendar can't be exported to Amelia.
2. In order to see information about Appointments in the Google calendar, you can add placeholders to the fields Event Title and Event Description which you will find in Amelia -> Settings -> Integrations -> Google calendar settings. The same placeholders from the Amelia -> Notifications page are used here as well.
If you have any further questions or concerns, feel free to ask.
hey there
I've purchased and set up amelia, and integrated the google calender, - a few questions
1) I can't see exisitng appointments that are on the google calendar on the amelia backend calender in the dashboard, is that possible?
2) the google calendar displays the amelia booking, but it just names the title of the service, is it possible for the customer name/phone/cutom fields to also appear in google calendar?
Hi, Peter!
Sorry for the delayed response, we don't work on weekends.
1. I'm afraid I have to disappoint you: Google integration doesn't work two ways equally. Appointments from Amelia can be shown in the Google calendar and if the time slot is busy in the Google calendar, it won't be available for booking in Amelia. But the busy slots from Google calendar can't be exported to Amelia.
2. In order to see information about Appointments in the Google calendar, you can add placeholders to the fields Event Title and Event Description which you will find in Amelia -> Settings -> Integrations -> Google calendar settings. The same placeholders from the Amelia -> Notifications page are used here as well.
If you have any further questions or concerns, feel free to ask.
Best Regards.