Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
I don't see anywhere on Employee Panel, if an employee could cancel an appointment. How does an employee cancel an appointment?
Hi Karen,
Thank you for your inquiry.
In order for Employee to be able to edit and create appointments or change statuses you need to enable option "Manage their appointments" in the Roles Settings on the Settings page. Once you do that employee will get options to edit appointments or change statuses (by clicking on the circle of the status, dropdown will appear). For employees we have made Reject status, and Cancel is more for the customers so admin can know by the different status who canceled/rejected appointment.
Best regards.