We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Pre-purchase question.
We got a website with a custom theme and we're not sure that Amelia would be compatible with the theme we have in place.
We would want to test it before to buy OR to be sure that it is refundable if it doesn't work the way we want.
Thanks and regards :)
Hi Pierre-Leon,
Thanks so much for showing interest.
Yes, of course. We provide 15 days money-back guarantee. You can try Amelia for 15 days and if it does not suit you in your account you just need to click on the red refund button and the refund will be processed. That button will be there for 15 days since purchase.