We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Can a webhook be created to send the appointment date to an inline google sheet triggered by a Confirmed Appointment Status?
Is there/ are there a current ability to create a webhook for a Confirmed Appointment and a separate webhook for a Pending Appointment?
Can a webhook be created to have Amelia change a Pending Appt to a Confirmed Appt when forms are signed by the client in WP Esignature with a Form Plug In add on?
Hello Jeffrey,
A web hook in Amelia for Appointments can be created for each one of these actions : booking completed, booking canceled, booking rescheduled and booking status changed . So when you create a web hook for oone of these actions, the hook will be triggered for each appointment booked, canceled, etc. depending on the action and data will be sent from Amelia via a hook to Zapier/or any other automation tool you integrate to Amelia using this.
Booking completed is for a hook created when appointments are booked. Booking status changed can be used for hooks triggered when the appointment status is changed.
Can a webhook be created to have Amelia change a Pending Appt to a Confirmed Appt when forms are signed by the client in WP Esignature with a Form Plug In add on?
There isn't such possibility with the web hooks in Amelia, unfortunately. With this feature you can only send data to another automation tool via hooks from Amelia after several actions mentioned above.If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.