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  Public Ticket #2681759
WebHooks
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  • Jeffrey started the conversation

    Can a webhook be created to send the appointment date to an inline google sheet triggered by a Confirmed Appointment Status?

    Is there/ are there a current ability to create a webhook for a Confirmed Appointment and a separate webhook for a Pending Appointment?


    Can a webhook be created to have Amelia change a Pending Appt to a Confirmed Appt when forms are signed by the client in WP Esignature with a Form Plug In add on?



  • [deleted] replied

    Hello Jeffrey, 

    A web hook in Amelia for Appointments can be created for each one of these actions : booking completed, booking canceled, booking rescheduled and booking status changed . So when you create a web hook for oone of these actions, the hook will be triggered for each appointment booked, canceled, etc. depending on the action and data will be sent from Amelia via a hook to Zapier/or any other automation tool you integrate to Amelia using this. 

    Booking completed is for a hook created when appointments are booked. Booking status changed can be used for hooks triggered when the appointment status is changed. 

    Can a webhook be created to have Amelia change a Pending Appt to a Confirmed Appt when forms are signed by the client in WP Esignature with a Form Plug In add on?

    There isn't such possibility with the web hooks in Amelia, unfortunately. With this feature you can only send data to another automation tool via hooks from Amelia after several actions mentioned above. 

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.