As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Hi,
It seems that the email is not working in my end. I tried the SMTP nd WP Mail
Hi John Paul Dala,
Thank you for your purchase.
Please check our instructions for setting this up. If you use SMTP it can be used with Gmail like we provided an example for or any other mail service provider, but you need to have a configuration they need for that. If you use SMTP please try both SMTP Port and Secure options - 465 with SSL and 587 with TLS. Sometimes using SMTP for some providers like Gmail or similar is not supported by the hosting/server. So you need to check this out with them as well, if SMTP is allowed and what configuration is needed for SMTP sending emails on your server.
If you have some other plugin for this purpose, sending emails/ SMTP, on your website, then you need to choose WP Mail as a Mail service in Amelia and it will use that other plugin's configuration for sending emails.