We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, is it possible to set up a subscription with Amelia. For example with WooCommerce subscription.
Thank you Harald
Hi, Harald!
Thank you for choosing Amelia.
I'm sorry for disappointing you but, unfortunately, it is not possible with Amelia's built-in features at the moment.
However, the subscription feature is on our to-do list for future updates. Also, you can speed the process up by submitting a feature request on our website since our developers work on the most requested features in the first place.
We would be glad to answer any other questions you may have.
Thank you for your prompt reply.
Best regards
Harald
Hi, Harald!
Sorry for the delayed response, we don't work on weekends.
You're welcome!
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.