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  Public Ticket #2680825
Integration
Closed

Comments

  • Jeffrey started the conversation

    When a customer schedules an appointment, I want Amelia to trigger an event that sends two documents that live on WP Esignature and one document that lives on the WP Esignature  add on Ninja Forms be sent by email to the customer.  

    How do I achieve this?

    Thanks.

  • [deleted] replied

    Hi, Jeffrey!

    Sorry for the delayed response, we don't work on weekends.

    And thank you for choosing Amelia.

    Unfortunately, we cannot guarantee that this scenario will work flawlessly. Amelia can send data about each booking through a webhook. But what's gonna happen after that depends on the third-party tool. So, in your case, it will be happening on WP Esignature and Ninja Forms side.

    Please note that it is not possible to send documents from Amelia using webhooks (only information about appointments/customers) and receive data from another tool, therefore it can work only one way.

    We would be glad to answer any other questions you may have.