We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Highcharts SVG charts do not stay inside of their respective divs when the browser window is made smaller.
Is there any way to fix this so they can work properly across various responsive resolutions?
See attached gif that should illustrate what I mean.
https://share.getcloudapp.com/jkueyjDe if the gif does not load.
Hello mahmood
Thank you for your purchase.
Unfortunately, this is related to the free chart library we're using. They don't like changing the container's size, so they are not very responsive.
Changing this behavior would have to be done with wpDataCharts callbacks.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I'm not understanding why this behavior occurs for all 3 charting libraries. Chart.js and Google Charts are free, but still have the same problem.
Hi again mahmood
Google Charts experience the worst behavior when it comes to padding and margins. Other engines do allow some CSS tweaks, but Google Charts offer very little.
Unfortunately, until we include more options (when our developers create them) the only way to reduce this is with custom code or wpDataChart callbacks.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables