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1) the forgot password for amelia customer only sends the 'customer panel' link to the customer's email and when we go to the link, it shows the same sign in page of the customer panel. how can the customer reset their account if they forgot their password?
2) I manage to make default role as amelia customer, but they cant access the customer panel with that account unless they make their first appointment. How to fix this?
Num 1 is fixed, i just realize i need to insert the %customer_panel_url% on the notifocation part. sorry.
But im still stuck at num 2
Hello syahidah yunos,
Glad to see you managed to find a solution to Q1 , thank you for letting us know.
2) There isn't a possibility for a WP user to access the panel, even though they have the Amelia Customer role, unfortunately. Only customers created in Amelia -> Customers can access the panel, and they can be created automatically when they book an appointment in Amelia or manually in the back-end of Amelia on the Customers page.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.