As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi there!
We have a few services that must be prepaid in advance before booking. Wondering if it's possible to issue customer a receipt of some sort so that they can have it for their records?
Thanks!
Hi, Yulia!
Thank you for choosing Amelia.
It depends on the payment method you are planning to use. As you probably know, Amelia has the following payment options: PayPal, Stripe and WooCommerce integration.
However, at the moment Anelia has no built-in feature that would allow sending receipts automatically. You can receive information from Amelia about the booking (Service name, Email address, Customer's name) in your payment service account as a description and then create receipts manually. It works more or less the same way for all of the payment options I mentioned above.
If you have any other questions, we will gladly help you out.