We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello!
I'm wondering if there is a way to restrict the list of country that the clients see when they get into PayPal from Amelia ?
In fact, my clients are all in Canada so I want only Canada for choice and already selected.
Thank you!
Hello Robin,
There isn't a possibility to restrict anything in PayPal from within Amelia, unfortunately, as customers are redirected to PayPal (their page, which can't be managed from Amelia) for payment purposes and only the payment status returns from there (whether the payment was successful or not).
Regarding the Amelia booking form, for the phone country code you can choose the country set by default to Canada in Amelia -> General -> Settings, but you can't restrict customers changing the code.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.