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  Public Ticket #2680222
disappearance of booking forms
Closed

Comments

  •  4
    Emmanuel Dodoo Cann started the conversation

    Hello I have open the page that contains the booking forms and the page has been loading for about 10 minutes now but the forms is not available

  • [deleted] replied

    Hello Emmanuel,

    When you just get the spinning wheel, without it ever loading, it usually indicates that you're missing one of the following:

    • Category and service
    • Employee
    • Employee is not assigned to a service
    • Employee doesn't have working hours configured

    If you created these, please check if the duration of the service (+its buffer times) can fit in the employees' work hours, and if the option Show service on-site is enabled in each Service modal on the Services page. 


  •  4
    Emmanuel Dodoo Cann replied

    Please it worked thank you very much.

  • [deleted] replied

    You are welcome, Emmanuel. Glad to see that, thank you for letting me know.

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.