We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I am not sure that this is possible, we would like the ability for our customers to book multiple services at a time. If not, is there a work around?
Hi, Ramses!
Thank you for your purchase.
Unfortunately, it is not possible with built-in features in Amelia at the moment. But it is on our to-do list for future updates.
One of the workarounds is to use Recurring appointments. But it is suitable only if a customer books multiple appointments of the same service.
The other one is Packages. It's a new feature that allows creating packages of multiple appointments (of the same or different services). But in that case, the services that are included in the package and the number of appointments will be fixed, so your customers won't be able to pick random services. You can see more information here.
Please note that the Packages feature is only available for Amelia Pro and Developer licenses.
If you have any other questions, we'll gladly respond to them.