As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I'm having an issue with the display width.
When displaying the catalog, the services are organized in 2 columns, not three. When I try to change the page type in Wordpress to one of the full width options, nothing changes. I've even tried forcing the section to full width in Elementor settings, but it just widens the individual tiles.
When you click on a service, the "Service Info" and "Appointment Types" (I relabeled "Employees" to "Appointment Types") have weird spacing, as if there isn't enough space for them to extend the full width, like the service description above.
I'll include access information in a private reply, can you help me to resolve this?
Thank you!
I'm still having issues with how Amelia displays on my site, see attached screenshot of the step-by-step view. It's as if some setting is keeping the dimensions restricted, so that there isn't enough space width-wise to display properly. I've tried adjusting the page settings to full-width and also making sure the section that contains Amelia is set to full-width, but that doesn't affect the dimensions of the widget.
Credentials are the same as provided below in the private reply, can you help?
Thank you!