We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I need to create event happening 15:15-16:45 but it seems like only full hours are allowed to schedule?
Please let me know if that's a possibility
Hello Marta,
Thank you for your purchase.
You need to change the time interval set for the Default time slot step option in Amelia -> Settings -> General to some 15 or 5 min, as the time interval set for this option applies to all of the time slots in Amelia, and you will be able to create an event with those times afterwards.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.