We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2678730
Problème planning
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Comments

  • Mourad DADACH started the conversation

    Bonjour,

    Je souhaite proposé des RDV avec des services précis et des heures précises mais je ne trouve pas comment mettre ça sur mon calendrier.

    Exemple :

    Lundi / Mardi / Jeudi = 2 places pour Service "lissage" de 9h à 11h

    Vendredi / Samedi = 2 places Pour Service "Botox" de 13h à 15h


    Comment faire cela svp ?

  • [deleted] replied

    Hi, Mourad!

    Thank you for choosing Amelia.

    The official language of our Support is English. So, to communicate in French, I will have to use Google Translate. Please keep it in mind since it can cause some misunderstanding.

    As far as I understand, you want to have 2 different services on different days. It can be achieved by adding these services to your employee's working hours in Amelia -> Employees -> Edit Employee -> Work hours. So, each of these services will be available only on particular days and time. For example:

    SNiG5QzhGr_J3MS_NPXhk26KFRshUnFSU71slCpqRVJMTC9uxHkmRSY6ToGiQsgR2vv5RdyWPwZeP4dSPMW-VTSSrljboiUZsiRDwNTakXBiYYxjf4z8WV7jy9s8mbJykha1gNCH

    And also, if you want each time slot (9-11 or 13-15) to be available not for 1 but for 2 people, you will have to set the maximum capacity for the services to 2 in Amelia -> Services -> Edit Service -> Maximum Capacity:

    -jGdTdXKpbkSzQWcSQj9P9G4FpxhYRnmuyQB90YoU3ISiiSjMGQQhyfgdxyM2ifoHk-yYxvbgI5VjxrR9hpL0hCHxi0idfXIy1kUlnlekJ-3gIj8PHYnYr4SNWj5_oI0Pys0KwPZ

    Please note that it will turn the Service into a group Service.

    If you have any other questions, we'll gladly respond to them.