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Okay
  Public Ticket #2678532
Can't download plugin
Closed

Comments

  •  1
    Andre started the conversation
    February 2, 2021 at 9:30am

    I want to download the latest version but it tells me that I'm not allowed to.

    Please advise. Thanks, Andre

  • [deleted] replied
    February 3, 2021 at 9:12am

    Hi, Andre!

    Thank you for your purchase.

    We had a similar issue reported before and it was resolved by using another browser. Could you please try using another browser as well?

    If it doesn't help, then, please inspect the page, and see if there are any errors in the Network tab? Are there any blocked requests (errors 500, 403)?

    Looking forward to hearing from you.

  •  1
    Andre replied
    February 4, 2021 at 3:08am

    Thanks, please close the ticket

  • [deleted] replied
    February 4, 2021 at 1:23pm

    Hi, Andre!

    Ok. I hope everything works flawlessly now.

    If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.

    Best Regards.