We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello
I would like to know if there is the possibility to edit the private area of the employee and customer access.
Users are not realising that to edit their work schedules and edit their profile they have to click on their email, although it is visible it is not intuitive.
Is it possible to edit this field, either on your side or on my side with css?
Thanks
Hello Hugo Jose,
There isn't a possibility of customizing the panels with Amelia's features, unfortunately. What you are trying to achieve couldn't be done with simple CSS, the plugin would need to be customized, and our support doesn't cover that. Please suggest this as a feature request here, so it can be considered as a feature for future implementation.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.