We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
For some reason it looks like an update to wpdatatables was rolled out to my account. I have users that can't edit their tables now. They no longer see the Edit, Delete and New Entry buttons and no matter the configuration I make I can't get them back. This worked before. I need help ASAP.
In version 3.4, the edit, new entry and delete buttons DO NOT WORK PLEASE HELP
The reason this doesn't work is because the "Print/Excel/CSV" table tools have to be selected other wise the New Entry, Delete and Edit buttons do not appear.
Hello Brad
Our developer fixed that bug, and it is included in the update that was released yesterday, v3.4.1. Please update the plugin, and the issue will be resolved.
Sorry for the inconvenience.
Kind Regards,
Aleksandar Vuković
[email protected]
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