We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Can I use the basic option with a test subdomain ?
And with a local domain ?
I normally have these two copies of my website, one online (normally unseen) and one local in my computer.
Thanks
Hi, Alain!
Thank you for your interest in Amelia.
The Basic license is linked to one domain, and an unlimited number of subdomains. Regardless if this is a multi-site environment or not, if you have multiple subdomains under the same domain, you will be able to use the Basic license.
We would be glad to answer any other questions you may have.
And with a local domain ?
I have a test setup in my computer (Local by Flywheel)
Alain,
Yes, it will work with 1 local domain + unlimited subdomains (under this domain).
Best Regards.
Sorry to ask you again.
Is it going to work in a regular domain PLUS a local domain ?
Thanks
Hi, Alain!
No problem, we are here to answer your questions.
Yes, you can use it on 1 online domain + 1 local domain.
Best Regards.