As previously announced via banners and our newsletters, support is no longer available through this platform.
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Hello Vinicius,
Thank you for your purchase.
There isn't a possibility to implement the template from there to Amelia Notifications , unfortunately. The Mailgun options set in Amelia -> Settings -> Notification settings are for sending emails notifications from Amelia, not for the email templates. It isn't possible to use HTML for the email notifications with Amelia's current built-in features, unfortunately.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.