We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2677834
Manually manage a package reservation
Closed

Comments

  • gestio started the conversation

    Hello,

    When a client buys a package and has X appointments to reserve, How can I, as an administrator, make any of the reservations manually for their package?

    Thank you very much

  • [deleted] replied

    Hi, Gestio!

    Thank you for choosing Amelia.

    I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.

    Only Customers can book appointments from the Package through their Customer Panel. Admin won't be able to do it from the back-end or keep track of customer's bookings (how many of them are booked/left).

    We would be glad to answer any other questions you may have.