We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2677681
Features
Closed

Comments

  • Mike started the conversation
    February 1, 2021 at 2:39pm

    I have a question about Amelia's functionality to see if it fits my site / business. 

    I want my students to take lessons through my site with memberships.
    Free membership - pay per lesson 
    Personal Membership - four lessons per month 
    Semi-Pro - six lessons per month 

    a. Is it possible to limit the number of lessons a person at a certain membership level is able to book? 
    b. Is Amelia compatible with LearnDash? 

    Thank you so much. 
    Mike 

  • [deleted] replied
    February 2, 2021 at 10:46am

    Hi, Mike!

    Thank you for your interest in Amelia.

    Unfortunately, Amelia has no built-in option to use memberships. The closes features are Recurring Appointments and Packages. For example, Packages allow to create a package of multiple appointments that can be limited in time. For example, 6 lessons for 1 month. But a package can't be either renewed automatically or include random services (only pre-selected services can be included). Please note Packages are only available for Pro and Developer License.

    I can't tell precisely if integration with any of the third-party membership services will work. Some of our users tried to configure it but we don't have any statistics on the outcome. Regarding LearnDash, there were known issues, that were reported to the developers, but we can't say if these issues were fixed yet.

    However, Amelia has 15 days money-back guarantee, so if you purchase the plugin, test it and realize it doesn't fit your business, you can request a money refund within 15 days. Maybe it could be a solution in your case.

    If you have any other questions, we'll gladly respond to them.