We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Is it possible to tie Stripe service Live Publishable Key to two different events? I have events at two addresses, and also two linked stripe accounts. I would like to the payments for each event go to different stripe accounts.
Thanks
Or if that is not possible, can I install another instance of Amelia to satisfy my request? Another instance would give the ability to create a new company / Stripe payment live key
Hello there,
There isn't a possibility of connecting events to different Stripe accounts in Amelia, unfortunately. You can connect Amelia to only one Stripe/PayPal account.
You can't install another Amelia plugin on your website, unfortunately, you can have only one Amelia on the website.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.