Everything is working fine except the Colors & Fonts Tab. I'm a web developer and I installed it on my client's website. When I try to change colors and fonts it throws a 500 error. I know how to code and debug so I traced the error as far as I can and checked the already sent support posts about related problems but I can not solve it.
On network tab there is an api call which returns an error {"message":"error evaluating function `fade` The first argument to fade must be a color index: 12423"} like this. So it made me think that maybe a temporary error with your api and also on the frontend there is also a console error that says amelia-booking.wU6jVgNMQB.css 404 not found so it also made me think that after I submit the changes on Colors & Fonts tab, there is an error while generating the CSS. I also send the URL that you can see the error.
I do not have the hosting credentials from client but I installed the plugin on my development server in which pdo_mysql extension is enabled and I got the same error.
Now it is working. I tried to change all the properties at once on Colors & Fonts Tab and it worked. After that I tried to change the settings on at a time on that tab it worked again. I believe there is a bug while generating css code. If this happens again, I will let you know because this website will be in production in a short time.
Thank you for your purchase and apologies for replying a bit later, we don't work on weekends.
For some reason it looks like the Amelia CSS is not created in the installation process or something is blocking it . This could be caused by a conflict with another plugin or the theme, or some website configuration, our developers will look into this . Glad too see you managed to find a solution to the issue, thank you for letting us know. Clicking on Reset and then Save on the Amelia -> Customize page should solve the issue as well.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
Everything is working fine except the Colors & Fonts Tab. I'm a web developer and I installed it on my client's website. When I try to change colors and fonts it throws a 500 error. I know how to code and debug so I traced the error as far as I can and checked the already sent support posts about related problems but I can not solve it.
On network tab there is an api call which returns an error {"message":"error evaluating function `fade` The first argument to fade must be a color index: 12423"} like this. So it made me think that maybe a temporary error with your api and also on the frontend there is also a console error that says amelia-booking.wU6jVgNMQB.css 404 not found so it also made me think that after I submit the changes on Colors & Fonts tab, there is an error while generating the CSS. I also send the URL that you can see the error.
I do not have the hosting credentials from client but I installed the plugin on my development server in which pdo_mysql extension is enabled and I got the same error.
I guess there is an error with your api calls.
I need to solve this error immediately.
Thanks in advance
Now it is working. I tried to change all the properties at once on Colors & Fonts Tab and it worked. After that I tried to change the settings on at a time on that tab it worked again. I believe there is a bug while generating css code. If this happens again, I will let you know because this website will be in production in a short time.
Regards!
Hello Media Pons,
Thank you for your purchase and apologies for replying a bit later, we don't work on weekends.
For some reason it looks like the Amelia CSS is not created in the installation process or something is blocking it . This could be caused by a conflict with another plugin or the theme, or some website configuration, our developers will look into this . Glad too see you managed to find a solution to the issue, thank you for letting us know. Clicking on Reset and then Save on the Amelia -> Customize page should solve the issue as well.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.