As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I want to use the plugin on the following TLD domain and subdomains:
- www.domain.com or domain.com
- my.domain.com
- test.domain.com
- dev.domain.com
These are basically instances of the same system, used for development, test and production environment. All these subdomains have their own WordPress instance (no multi-site environment in WordPress, just multiple separated WordPress instances).
When buying Premium (Basic) can I use 1 license and have the plugin installed on all above instances (as these are basically running under the same domain)?
Hello Alex
The Basic license is linked to one domain, and an unlimited number of subdomains. Regardless if this is a multi-site environment or not, if you have multiple subdomains under the same domain, you will be able to use the Basic license.
Kind Regards,
Aleksandar Vuković
[email protected]
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