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  Public Ticket #2675486
GDPR
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  • Sandra Karner started the conversation

    Hello! I was looking for an official statement regarding Amalia and GDPR, the European Data Protection Law. Unfortunately I couldn't find any information on that all. I guess there has to be something as Amalia is used by many European customers. Could you possibly provide me with any kind of official document that proves that using Amalie doesn't violate any aspects of GDPR. Thank you so much for your help! Best, Sandra 

  • [deleted] replied

    Hello Sandra, 

    Apologies for replying a bit later, we don't work on weekends.

    We don't have such documentation, unfortunately. We don't save any data on our side from your website, everything added to Amelia on your website is saved in your database, it isn't saved in any form by us. Only the license activation - on which domain you activated your Amelia license on. For Amelia to be fully GDPR compliant we added a Delete button for the customers to the front-end customer panel with which customers can delete any data they have on your website by only clicking that button in the panel (this is configured in Amelia -> Settings -> Roles settings). https://wpamelia.com/front-end-customer-panel/

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.