As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hello
I need to know how to change the appointment time of an appointment where more than one attendee is allowed, but only one of them needs to be rescheduled.
If I change it in the appointment it changes to the 2 attendees.
Best Regards
Hello there
You would need to cancel the customer that wants to reschedule, and then create a new appointment for that customer, or add that customer to an existing appointment for multiple people.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello
I have already tried it this way but if I make the new appointment from with Amelia Manager it appears as payment on site or pending payment (we have payment with Woocomerce obviously the appointment is already paid).
Best regards
Oh, I see.
Unfortunately, that's how the plugin works at the moment. You can't hold your customer's payment info, so you wouldn't be able to create a new appointment with any other payment method other than "On Site" when creating an appointment from back-end.
Given that the customer already paid, you could create a new "On-site" appointment for the customer. I'll forward this to our developers, so they can create some relation between rescheduling appointments that are already paid.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables