We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello
I need to know how to change the appointment time of an appointment where more than one attendee is allowed, but only one of them needs to be rescheduled.
If I change it in the appointment it changes to the 2 attendees.
Best Regards
Hello there
You would need to cancel the customer that wants to reschedule, and then create a new appointment for that customer, or add that customer to an existing appointment for multiple people.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello
I have already tried it this way but if I make the new appointment from with Amelia Manager it appears as payment on site or pending payment (we have payment with Woocomerce obviously the appointment is already paid).
Best regards
Oh, I see.
Unfortunately, that's how the plugin works at the moment. You can't hold your customer's payment info, so you wouldn't be able to create a new appointment with any other payment method other than "On Site" when creating an appointment from back-end.
Given that the customer already paid, you could create a new "On-site" appointment for the customer. I'll forward this to our developers, so they can create some relation between rescheduling appointments that are already paid.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables