Hello Stephen

Thank you for your purchase.

This can happen for a lot of reasons, from a conflict with another plugin, to some issues within the data that's being pulled into the plugin, but I can't say without taking a look.

Please tell me which table ID this is, and provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. 

You can write credentials here just check Private Reply so nobody can see them except us.

Hello Ron

Stephen had an incorrect column saved as the "ID column for editing" I suppose, but he never responded to the ticket, so I can't say for sure.

Please open a new private ticket, where you can share your credentials with us, and we'll gladly check out the issue on your website.