We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
ANYONES HELP WOULD BE GREATLY APPRECIATED. I have an urgency with this plug in that I can not get to work properly. It is not showing up on my front end of the site. I have used it before and not sure what I am missing that it is not working at all on the front end. The site is not accessible for the public as it is an intranet. I even used the "step-by-step guide" and it still doesnt show up....all I get is a blank space. I tried with Excel as well as CSV. You can see the table after I create it but it will not show up with the shortcode on the front end at all. Please help ASAP. What am I missing ?? Thanks
Hello MJ
From your screenshots, I can see that you can't see the table in the preview mode in Elementor. What happens when you save the page, and take a look at it directly?
wpDataTables is a WYSIWYG (What You See Is What You Get) concept based plugin. This means that the table should look the same both in back-end and in front-end. If your front-end table looks and behaves differently than in back-end, this usually implies that there is another plugin (or the current theme) that's changing the behavior of our plugin.
Kind Regards,
Aleksandar Vuković
[email protected]
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