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  Public Ticket #2674935
Subscription Cancellation
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  •  3
    Pippa started the conversation

    Hi there, 

    I have Amelia set up on my website, however I've not used the booking system for a year or so. I would like to use the system again at some point, but not for the foreseeable future.

    It's now time to pay for my annual renewal. If I cancel my subscription, will I be able to start the subscription again in future, and still have all my settings in place on my website? Or would I need to start the setup again from scratch?

    Thanks!

    Pippa

  • [deleted] replied

    Hi Pippa, 

    Apologies for replying a bit later, we don't work on weekends. 

    If you cancel your subscription you won't loose any data nor settings in Amelia, in this case you won't receive new updates of Amelia anymore and you won't have access to our support system. When you decide to use the plugin again in the future, you would need to purchase your new license and activate that one on your website in Amelia -> Settings -> Activation, and you will be able to update the plugin to the newest version available at that point, that is it .

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.