We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
We have 2 locations for bridal appointments: Mayfair and Somerset. Both locations are set up on the Amelia plugin backend but are not visible on front end.
Also don't know how to add which services are available at which locations.
There is 1 employee associated with each location.
Hello Julie Farell,
Thank you for your purchase.
You need to assign the locations to the employees in order to have them on the front-end.
You can set your employees to work on different locations at different times. You choose one default location in the Details tab for that employee, but when you go to the Work Hours tab you can set different work time periods for each day in the week and assign different services and locations to each work time period.
When you click on the 'pencil' icon you can edit that work time period, and by clicking on the '+' sign next to Apply to All days you add a new work time period.
There isn't a possibility to set different locations for one work time period, though.
So, you are assigning both the location and services to the employee, and by configuring their work hours you have different availability for those services/locations.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.