We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
My PayPal isn't showing when I add my Live Client ID: and Live Secret:
Hello JOE
Thank you for your purchase.
You're referring to PayPal window on front-end? If it doesn't show up, please go to the Service/Settings/Payments, and see if PayPal is enabled.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Services/Settings/Payments? You mean Settings/Payment? If so, what will indicate that the paypal is enabled, is there anything else that might be wrong or i have not done because i dont think this is it, I watched all your videos none helped me getting the paypal come up, attached is a few images, could you give me some steps or something to follow im new at this. And is there something i need to do on this: Set MetaData and Description:, i seen in video but didnt understand it.
Hello again Joe.
No, I mean access the Service, then when it opens up go to Settings/Payments:
So, when you access Amelia/Services; click on the service and navigate to the Settings tab. In there check if PayPal is enabled. MetaData and Description are optional, but they can come in handy if you need more info about transactions. The placeholders you can use there are the same as in Amelia/Notifications - you can see them by clicking on </>Email Placeholders button in top right above the template.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables