We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I'm trying to change the table header background color but every time I save the information, and go out and back to the settings it gets back to the color showed in the image below.
Please your help!
Hello Daniel
Can you please reset the settings first, and try again?
If that doesn't help, go to the Separate DB Connection tab, and make sure that it is disabled if you have no separate DB connections. If you do have a separate DB connection set up, make sure all credentials are OK in it. In cases when you have a non-working connection, these issues can occur.
Kind Regards,
Aleksandar Vuković
[email protected]
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