Hello,

My website is currently under construction but I have a bit of an issue with mail notifications for my appointments : i dont receive any mail when the appointment is created.

To test it, use my own mail as employee and as customer and I dont receive any mail of any sort at the creation.

By default my appointments status is "approved", but i have also checked with "pending" status and the result is the same.

I double checked my notification settings and they seem ok : 

• in the notification pannel i have checked the notifications for approved appointments
• approved appointment do have a mail body and a mail object

• when i click the "send a test email" in the notification pannel, I do receive it in my inbox (so it's not an smtp or a server problem)
• when i change the status of an appointment i do receive both mails too (customer and employee emails)

So i'm guessing the problem is that when the appointment being created the mail function do not trigger...

Maybe there's an option I forgot somewhere ... ? Any suggestion ?
Thanks in advance

I'm literally going through the same exact thing I even deleted Amelia completely and made a fresh one thinking it was me but notifications literally work when they want

In my case it's not when they want. It's litteraly never.
Anyway, i've noticed an error 500 in the console when i book a new appointment on this file : wp-admin/admin-ajax.php?action=wpamelia_api&call=/bookings/success/12&nocache=1611854563478

The response being

Slim Application Error

The application could not run because of the following error:

Details

Type: Error
Message: Class 'Eluceo\iCal\ParameterBag' not found
File: /wp-content/plugins/ameliabooking/vendor/eluceo/ical/src/Eluceo/iCal/Property.php
Line: 53

I am yet to get this error however , notification triggers are very slow at this moment in time and is causing my client's all sorts of problems. How long has this been happening to you

I just installed this plugin today, so i don't have a great insight.

But i didn't notice a big latency on the other notifications. For instance, if i change the status of an apointment, the mail is sent imediately.

I noticed that when you change status notifications fly through other than that it is a huge delay

Problem solved by re-uploading the plugin.
I guess one of the files must have been corrupted during the first upload.