We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
When creating a chart with a data source from Google Sheets, I'm getting an error that I can't use more than one string type when choosing the data range info, thus not letting me move to the next screen.
The documentation didn't cover this so I'm at a bit of a loss.
Thanks!
Hello Jonathan
Thank you for your purchase.
Each chart in our documentation mentions that one string or date column supported, and that goes for all charts.
Meaning you cannot add more than one string-type column (string, date, datetime, URL, email). The string-type column will be used for the X axis, and all other columns need to be integer or float. You will probably need to restructure the table, in order to get the chart you need.
Kind Regards,
Aleksandar Vuković
[email protected]
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