We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi.
I am trying to set uo booking for a Golf simulator and for a golf instructor.
You should be able to book just the simulator, just the instructor or book both at once. So both the simulator and the golf instructor must be available at the same time if you book both. Is this possible?
In the future, there will be more instructors to choose from and more simulators. All must have their own calender..
Regards,
Ralph
Hi Ralph,
I assume you would count all of these as employees - if that is correct then they would need to be booked separately - as there isn't a possibility of booking one appointment with two employees at the same time , unfortunately. They can book them both as a Package maybe, book two appointments for each Golf simulator and a golf instructor one after another, but there isn't a possibility of booking two appointments at the same time.
I can't completely understand the use case, unfortunately, in Amelia there are services and employees - the services are booked as appointments and customers can choose the employee or leave that to any employee (default option). The availability for booking is configured by the employees work hours . There is only one employee option - and two employees can't be assigned to the same appointment.