We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
My questions are:
can I customize the front of the calendar so that the calendar appears directly and then the first and last name fields?
And on the other hand, can you allow a reservation request when there is already another request currently?
And can I define the colors for the states?
Can the legends be shown indicating what each color means?
I am awaiting your response. Thank you.
Hello, Erik!
Thank you for your interest in Amelia.
1. Can I customize the front of the calendar so that the calendar appears directly and then the first and last name fields? - If you want to hide some fields from the booking form, it can be done with a custom CSS which we can provide you with. But to be sure we have to know how exactly you want to modify it.
2. And on the other hand, can you allow a reservation request when there is already another request currently? - If it's the same Service and the same Employee who performs it, then you'll have to make it a Group Service in order to allow more than 1 booking per time slot. For that, the Maximum Capacity has to be set (you can find this setting in New Service -> Service Details).
3. And can I define the colors for the states? - I'm sorry but I didn't understand this question 100%. Could you please explain where and how you want them to be displayed?
4. Can the legends be shown indicating what each color means? - Please clarify this part as well.
Looking forward to hearing from you.