We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2672420
HighCharts and Google Charts
Closed

Comments

  • ZEPENG WU started the conversation
    January 27, 2021 at 9:34am

    Hi!

    I purchased wpdata tables and installed it successfully.

    But my server is disconnected from the internet. When I try to create HighCharts it does not work and keeps refreshing and cannot create Charts.
    If I use a server that is connected to the internet it works fine. However, because of security issues, my server must be local and not connected to the internet.

    So Is there any way to create Highcharts and Google Charts without an internet connection?

    ps: I download Highcharts 8.2.2 library，But it is not clear how to use

    Thanks

  •  2,576
    Aleksandar replied
    January 29, 2021 at 7:42am

    Hello ZEPENG

    Thank you for your purchase.

    Charts are being pulled from their API's, so an internet connection is mandatory here.

    If you want to use them without the internet connection, you can change the paths in files 

    wp-content/plugins/wpdatatables/controllers/wdt_admin.php from line 353 onward; and in wp-content/plugins/wpdatatables/source/class.wpdatachart.php from line 2721 for Google Charts and from line 2727.

    Instead of the links, you would need to add relative links with the path; depending on where the library's files are copied.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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